What is IMS documented information for an integrated management system? The Standards’ ISO 9001 14001 45001 require evidence of performance for critical elements of the system. You have to show the evidence in the form of documented information. The definition of IMS documented information is that it “can be from any source or in any media”.

In other words digital information is acceptable, for instance cell phone photographs, audio recordings or emails. Also you can provide traditional hard copy documents, records or photographs. There are specific clauses requiring (mandatory) documented information as below:

4.3 Scope of the management system
5.2 Policies
5.3 Organisational roles, responsibilities, accountabilities and authorities
6.1.1 Risks and opportunities and the processes needed to address
6.1.2. Methodologies and criteria for the assessment of environmental aspects & OH&S risks
6.1.3 Applicable legal requirements and other requirements
6.2.2 Objectives and plans to achieve them Monitoring and measuring equipment calibration records
7.2 Evidence of competence, records of training, skills qualifications
7.4 Evidence of relevant communication
7.5.1 Documented information required by this standard and that determined by the organisation
7.5.3 Documented information of external origin determined by the organisation
8.1.1 Processes to meet requirements have been actioned
8.2 Process and plans for responding to potential emergency situations Product/service requirements review record
8.3 Records of design and development
8.4.1 Criteria for evaluation and selection of suppliers
8.5.3 Records about customer property
8.5.6 Production/service provision change control records
8.6 Record of conformity of product/service with acceptance criteria
8.7.2 Record of nonconforming outputs
9.1.1 Evidence of monitoring, measurement, analysis and evaluation results and calibrating equipment
9.1.2 Evidence of compliance with legal and other requirements results
9.2.2 Evidence of the implementation of the audit programme and the audit results
9.3 Evidence of the results of the management reviews
10.1 Results of corrective actions
10.2 Information on incidents or nonconformities and the results of any
corrective action taken including their effectiveness
10.3 Evidence of the results of continual improvement

These are a combination of the mandated documents for ISOs 9001, 14001, 45001